Chris Barnard Health

Privacy Policy

Chris Barnard Health is committed to protecting your personal information. We are compliant with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), as amended. This Privacy Policy outlines how we collect, use, disclose, store, and manage personal information, including through our website, digital platforms, advertising activities, and recruitment processes.

1. Collection of Information

We collect personal information where it is reasonably necessary for us to provide our services, including NDIS, Support at Home, and Nursing Agency services. We collect information by lawful and fair means in a way that is not unreasonably intrusive.

1.1 Personal Information We Collect

1.2 Sensitive information

*Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law.

1.3 Automatically Collected Information

2. How We Collect Information

We may collect your personal information when you:

3. Use and Disclosure of Information

We do not sell your personal information to third parties.

3.1 How We Use Your Information

3.2 Who We May Share Information With

4. Digital Advertising, Tracking & Lead Collection

We use third-party platforms to measure the performance of our advertising campaigns and improve our services.

4.1 These platforms include:

4.2 How These Platforms Collect Information

4.3 How This Affects You

5. Lead Forms & Enquiries

We do not sell personal information collected through lead forms to third parties.

If you submit your details

6. Recruitment Data & Job Applications

We do not sell recruitment data to third parties.

6.1 Information We Collect

6.2 How We Use Recruitment Information

7. Direct Marketing

We may use your personal information to provide

8. Data Quality

We take reasonable steps to ensure

9. Security of Information

We take reasonable steps to protect personal information

10. Data Retention

We retain personal information only for as long as necessary

11. Access and Correction

You have the right to request access to personal information

12. Complaints

If you have a complaint

13. Third-Party Links

Our website may contain links to third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or applicable laws. The latest version will always be available on our website. Continued use of our services following any updates constitutes acceptance of the revised policy.