Why do you need a Care Partner?
June 23, 2026
Understanding Support at Home and Care Management in Aged Care
They take the time to understand your needs, preferences, and goals, then help coordinate the services that support you to live safely and independently at home.
Instead of managing multiple providers and processes on your own, you have one person along with a roster team helping bring everything together.
Your Care Partner helps you:
- Review your care needs and create a care plan
- Coordinate the services you need
- Organise referrals and service changes
- Support your independence and wellbeing goals
- Explain aged care funding in simple terms
- Help you and your family make informed decisions
- Adjust support as your needs change
- Connect with health and allied services when needed
The focus is always on making care clear, coordinated, and centred around your goals.
Care Management through a Care Partner in Support at Home
Under the Australian Government’s Support at Home program people receiving ongoing services have access to care management.
Care management ensures your services are regularly reviewed, well-coordinated, and aligned with your needs and goals.
At Chris Barnard Health, your Care Partner delivers much of this care management in a practical, personal way.
Care Management Includes:
Care planning
- Understanding your needs, goals, and supports
- Creating and reviewing your care plan
- Updating your service agreement when needed
Service coordination
- Communicating with care workers and health professionals
- Coordinating family involvement (with consent)
- Supporting hospital-to-home transitions
- Managing service changes and budgets
Monitoring and review
- Checking in on your wellbeing and progress
- Identifying changes or risks early
- Reviewing goals and service outcomes
- Adjusting care when needed
Support and guidance
- Helping you understand services and funding
- Supporting decision-making
- Providing information and resources
- Assisting with feedback or concerns
- Supporting wellbeing, independence, and reablement
What Does Care Management Cost?
If you receive ongoing Support at Home services, 10% of your budget each quarter is allocated to care management.
This is a government requirement and is taken from your existing funding – not an additional out-of-pocket cost.
It applies even if you choose to self-manage (not available at Chris Barnard Health) some or all of your services.
Support at Home and Aged Care Support
If you’re exploring Support at Home, Home Care Packages, or Private aged care services, understanding your options early can make a significant difference, and having a Care Partner to help you manage this could make things a little smoother and less frustrating for you.
Chris Barnard Health Care Partners are here to help you make sense of your funding, coordinate your services, and support you to remain living well at home.
Need Help Changing or Rescheduling a Rostered Service?
Call our rostering team on 1300 602 469 at least 48 hours before your scheduled service and we’ll coordinate directly with your support worker or nurse.
Need Help Understanding Your Aged Care Options?
Our Care Partners are here to make aged care simpler, more coordinated, and focused on what matters most – living well at home.
Contact Chris Barnard Health today to discuss your options.